PRIVACY POLICY
Last Updated: 04-02-2025
Welcome to FoodDart, operated by NOYO EV INDIA PRIVATE LIMITED ("Company," "we," "us," or "our"). This Privacy Policy describes how we collect, use, and protect your personal information when you use our mobile application, website, and services (collectively, "Platform"). By accessing or using our Platform, you agree to the practices described in this Privacy Policy.
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1. INFORMATION WE COLLECT
We collect the following types of information:
• Personal Information: Name, phone number, email address, delivery address, payment details, and profile preferences.
• Usage Data: IP address, browser type, device information, operating system, and activity logs.
• Location Data: Real-time location when using delivery services.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to improve user experience and analyze traffic.
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2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
• To process and deliver orders efficiently.
• To personalize and improve user experience.
• To provide customer support and resolve disputes.
• To send promotional and marketing communications (with user consent).
• To monitor and prevent fraud or unauthorized activities.
• To comply with legal obligations and enforce our Terms and Conditions.
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3. HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal data. However, we may share your information with:
• Restaurant Partners to fulfil orders.
• Delivery Partners to facilitate deliveries.
• Payment Processors for secure transactions.
• Service Providers assisting with analytics, marketing, and support.
• Legal Authorities if required by law or to protect our rights.
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4. DATA SECURITY
We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. Users are responsible for keeping their account credentials safe.
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5. USER RIGHTS
You have the right to:
• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of your data or object to data processing.
• Can delete your profile and data from profile menu.
For any requests, contact us at info@fooddart.in.
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6. THIRD-PARTY LINKS
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Users should review third-party policies before providing any personal data.
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7. RETENTION POLICY
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.
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8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Continued use of our Platform after updates constitutes acceptance of the revised policy.
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For any questions or concerns regarding this Privacy Policy, contact us at info@fooddart.in.
Thank you for trusting FoodDart!
